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Contact UsUtilities Online

The Cashier and Utility Billing public counters are open Monday through Thursday from 10:00 a.m. - 2:00 p.m. (closing promptly at 2:00 p.m.), except holidays.

The Utility Billing Department at City Hall is available by phone and email during regular business hours.

Phone: (805) 564-5343

Telephone Business Hours
Monday through Thursday: 7:30 a.m. to 5:30 p.m.
Alternate Fridays: 8:00 a.m. to 3:30 p.m.
Calendar of closed Fridays

Write to:
City of Santa Barbara
Attn: Utility Billing
P.O. Box 1990
Santa Barbara, CA 93102-1990
Email: UtilityBilling@SantaBarbaraCA.gov

To pay your water and trash bill 24/7, check out our 5 Ways to Pay!

For help with Utilities Online (online bill pay system), please call (805) 564-5343 or use our Online Contact Web Form.

City Hall Location
735 Anacapa St.
Santa Barbara, CA 93101
NOTE: Anacapa St. Entrance is closed. Please enter through the De la Guerra Plaza Entrance.

Important Phone Numbers
  • Account/Billing Information
  • New Water or Trash Service
  • Payment Arrangements
  • Utilities Online Help
(805) 564-5343
  • Water Meter Related Questions  
  • Water Emergencies (e.g. open hydrants)
  • Water Main Breaks & Water Leaks
  • Water Pressure
(805) 564-5413 (business hours)
(805) 963-4286 (after hours)
  • Water Quality - Drinking Water
(805) 568-1008
  • Report Illegal Dumping
(805) 963-1852
  • Water Quality - Creeks
(805) 897-2688
  • Water Conservation
  • Water Checkup
  • Rebate Programs
  • Landscape/Irrigation
  • Report Waste of Water
(805) 564-5460
  • Trash & Recycling - General Questions
  • Marborg - Begin / Cancel service, Pickups

(805) 564-5631

(805) 963-1852

Last Updated: Apr 6, 2022
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