Contact UsUtilities Online

For help with Utilities Online (online bill pay system), please call (805) 564-5343 or use our Online Contact Web Form.

City Hall Location
735 Anacapa St.
Santa Barbara, CA 93101

Business Hours
Monday through Thursday: 7:30 a.m. to 5:30 p.m.
Alternate Fridays: 8:00 a.m. to 3:30 p.m.
Calendar of closed Fridays

Write to:
City of Santa Barbara
Attn: Utility Billing
P.O. Box 1990
Santa Barbara, CA 93102-1990

Important Phone Numbers
Account/Billing Information New Water or Trash Service Payment Arrangements Utilities Online Help	(805) 564-5343
Water Meter Related Questions Water Emergencies (e.g. open hydrants) Water Main Breaks & Water Leaks Water Pressure	(805) 564-5413 (business hours) (805) 963-4286 (after hours)
Water Quality - Drinking Water	(805) 568-1008
Report Illegal Dumping	(805) 963-1852
Water Quality - Creeks	(805) 897-2688
Water Conservation Water Checkup Rebate Programs Landscape/Irrigation Report Waste of Water	(805) 564-5460
Trash & Recycling - General Questions Marborg - Begin / Cancel service, Pickups	(805) 564-5631 (805) 963-1852

Last Updated: Feb 19, 2020