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Contact UsUtilities Online

For help with Utilities Online (online bill pay system), please call (805) 564-5343 or use our Online Contact Web Form.

City Hall Location
735 Anacapa St.
Santa Barbara, CA 93101

Business Hours
Monday through Thursday: 7:30 a.m. to 5:30 p.m.
Alternate Fridays: 8:00 a.m. to 3:30 p.m.

Write to:
P.O. Box 60809
Santa Barbara, CA 93160-0809

Important Phone Numbers
  • Account/Billing Information
  • New Water or Trash Service
  • Payment Arrangements
  • Utilities Online Help
(805) 564-5343
  • Water Meter Related Questions  
  • Water Emergencies (e.g. open hydrants)
  • Water Main Breaks & Water Leaks
  • Water Pressure
(805) 564-5413 (business hours)
(805) 963-4286 (after hours)
  • Water Quality - Drinking Water
(805) 568-1008
  • Report Illegal Dumping
(805) 963-1852
  • Water Quality - Creeks
 (805) 897-2688
  • Water Conservation
  • Water Checkup
  • Rebate Programs
  • Landscape/Irrigation
  • Report Waste of Water
(805) 564-5460
  • Trash & Recycling - General Questions
  • Marborg - Begin / Cancel service, Pickups
 (805) 564-5631
(805) 963-1852
Last Updated: Aug 2, 2019
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