We are working on economic and public safety response time analysis. Our next City Council meeting on the State Street Master Plan is anticipated in September 2025. 

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Contact Info

(805) 564-5343 Tel.
(805) 564-7536 Fax
UtilityBilling@SantaBarbaraCA.gov

Telephone Business Hours
M-Th: 7:30 am – 5:30 pm
Alt. Fri: 8:00 am – 5:00 pm

Public Counter Hours
M-F: 9:00 am – 5:00 pm
(Closed Alternate Fridays)

Billing / Cashier
City Hall, Business Office
735 Anacapa Street
Santa Barbara, CA 93101

Payment Address
City of Santa Barbara
P.O. Box 60000
Los Angeles, CA 90060-6000

Correspondence Address
Utility Billing
City of Santa Barbara
P.O. Box 1990
Santa Barbara, CA 93102

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Utility Billing

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photo of a person holding a credit card and typing on a laptop

NOTICE:
Updated Processing Fee Structure


Credit card processing fee of 2.95%

or a minimum processing fee of $2.95


As of June 1, 2025, the City of Santa Barbara is transitioning to a new fee structure for all credit card and debit card payments. Please note that this will affect transactions made online, in-office, and all AutoPay / recurring payments. To avoid the credit card processing fee, customers can make payments via ACH / bank account.

Water, sewer, and trash bill payments can be paid online via WaterSmart at SantaBarbara.WaterSmart.com, by phone at (855) 844-0038, by mail, or left in the drop box at City Hall.

WaterSmart is our online customer portal that gives water customers 24/7 access to online tools and information to manage water use and pay bills. Don't delay – register your account today!

Click to visit watersmaRT

Sections
Pay Your Bill
Water conservation
Water meter info
Water Rate Calculator
Water & Sewer Rates
Trash & Recycling Rates
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Applications & Forms

Policies & Procedures