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Utility Billing Counter Closed Starting Wednesday March 18th, 2020

To protect residents and staff from the spread of COVID-19, the City of Santa Barbara will be closing all public counters effective Wednesday March 18th. We will temporarily be accepting utility bill payments by credit card over the phone at (805) 564-5343 and encourage residents to use one of our other payment methods outlined below. For more information about city services available online and other changes visit the Save a Trip with Online Services page.


Billing & Payment Options

Five ways to pay:

Online: For paperless billing, electronic access to your account history, pay by text, and one-time payments via credit card, sign up at the Utilities Online Payment Site. For automatic payments every month, you must also sign up for Autopay.

Autopay: Sign up for automatic payments at the Utilities Online payment Site.

By Mail: Mail in the payment stub with your check, payable to the City of Santa Barbara

City of Santa Barbara Utility Billing

PO BOX 1990

Santa Barbarbar, CA 93103

Over the Phone: Pay utility bills by phone at (855) 844-0038, using a bank account, debit card, or credit card (Visa, MasterCard, and Discover cards accepted). We do not take American Express.

Drop Box: Payments made by check can be dropped-off at City Hall, 735 Anacapa Street. The PAYMENT DROP BOX is located on the De la Guerra Plaza side of the City Hall building.

For more information, visit the Utility Billing Website.

If you have any questions about how to pay your bill please call the Utility Billing Office at (805) 564-5343.


Additional City Utility Resources

Recycling (Information on How To Recycle): (805) 564-5631

Illegal Dumping Reporting: (805) 963-1852

Water Conservation (High Water Usage and Water Waste): (805) 564-5460

Water Emergencies (Broken Mains/Hydrants/Meters): (805) 564-5413

Last Updated: Dec 6, 2016
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