The City of Santa Barbara through the Community Development Department Administration, Housing and Human Services Division operates the Rental Housing Mediation Program (RHMP). The purpose of the program is to resolve rental housing disputes by offering mediation services, and information on residential Landlord - Tenant rights and responsibilities. Please note, as of July 1, 2017, RHMP services will be provided to residents within the city limits of the following jurisdictions only: City of Santa Barbara, City of Goleta and City of Carpinteria. For referrals to other community resources, which can assist with Landlord/Tenant concerns for properties located within the Santa Barbara County Unincorporated Areas, please contact the Legal Aid Foundation of Santa Barbara County at their webpage http://fairhousingsantabarbara.com or http://lafsbc.org. Their office phone numbers are: Santa Barbara; (805) 963-6754; Lompoc: (805) 736-6582; Santa Maria: (805) 922-9909.
Services provided by the program are:
Disputes are mediated between any combination of parties:
Clients include, Spanish-speaking residents, seniors, disabled persons, single parents, students etc.
The RHMP services are delivered in the following manner:
Click here to donate to RHMP in partnership through Second Story Associates.
The Rental Housing Mediation Program (RHMP) was established in 1976 out of a "Grass Roots" effort to resolve Landlord/Tenant disputes. The RHMP is composed of Staff and a Board of fifteen trained community volunteers who are appointed by the Santa Barbara City Council. Click here for more information about the Board. The RHMP is dedicated to resolving rental housing disputes by offering mediation services and information on Landlord -Tenant rights and responsibilities. The Program, therefore, establishes an effective and efficient alternative to formal court proceedings for the resolution of rental housing disputes. Consequently, the direct effect is the reduction of civil cases that would normally be processed by the county court system.
Phone: (805) 564-5420
or Email Staff:
Andrea Bifano, Senior Rental Housing Mediation Specialist
Alba Marshall, Rental Housing Mediation Specialist (Se Habla Español)