Contact Us

The Rental Housing Mediation Program (RHMP) is an internal program of the City of Santa Barbara Community Development Department, Administration, Housing and Human Services Division.

(805) 564-5420 Phone
(805) 564-5477 Fax

or Email Staff: 
Andrea Bifano, Senior Rental Housing Mediation Specialist
ABifano@SantaBarbaraCA.gov

Alba Marshall, Rental Housing Mediation Specialist (Se Habla Español)
AMarshall@SantaBarbaraCA.gov

Office Hours

Monday through Thursday and alternate Fridays (click here to view calendar)
8:30 a.m. – 4:30 p.m.

Getting Your Question Answered

Call during office hours to speak to the RHMP staff.  Either your question will be answered over the phone or an office appointment will be set up to address your concern in person. Informational leaflets addressing Landlord-Tenant issues are disseminated by e-mail, US Mail and in person. Voice mail is available when staff is with another client and after hours. 

Making an Office Appointment

RHMP staff answers the phone and personally schedules client appointments in conformance with the program’s office hours.

Getting to Our Office

We are located withing the Community Development/Public Works Building, second floor at:
630 Garden Street, Santa Barbara, California, 93101, on the corner of Garden and Cota streets.