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Online Applications for Water Service

How to Apply for a Can and Will Serve Letter/Water Service Commitment

Apply for a water service commitment letter via our online application portal Accela Citizen Access:

When selecting your record type, make sure to select Public Works Water Sewer Service Commitment > Application for Water and Sewer Service Commitment. 

You will need to submit a site plan showing the existing and proposed improvements to the property. If new landscaping is part of the scope of work you’ll also need to submit landscaping and irrigation plans. Questions? Public Works Permit Counter (805) 564-5388.

How to Apply for a Dedicated Irrigation Meter

Apply for a dedicated irrigation meter via our online application portal Accela Citizen Access:

When selecting your record type, make sure to select Public Works Water Sewer Service Connection > Potable Water Meter Service Work Order.

You will need to fill out and attach the following in Accela Citizen Access: 

  • A site plan showing the irrigated areas of the property. Please include the total square footage of irrigated turfgrass area and total square footage of irrigated shrub (non-turf) area on the plan. Note that these square footages can only include the areas that are actually irrigated—it is not the total square footage of the property less the square footage of the house.

Questions? Public Works Permit Counter (805) 564-5388. Please note that dedicated irrigation meters are billed for water usage based on a site-specific monthly water budget, learn more about how this is calculated here.

Last Updated: Feb 12, 2021
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