Frequently Asked Questions
You can also learn more about drought conditions on our Drought FAQS page
- Does the City use State Water?
- How do I pay my water bill?
- My water usage has increased. What should I do?
- How much water does a typical household use every month?
- Do we reuse wastewater?
- Is it illegal to waste water?
- Does our water have fluoride added?
- How does the Water Pressure Regulator on My Property Work?
Does the City use State Water?
Yes, the City has a State Water allotment of 3,000 acre feet per year. This amount is available to the City when full deliveries from the State Water Project are available. The City’s allotment and the operation of the local portion of the State Water Project is managed by the Central Coast Water Authority, a joint powers agency formed to administer the construction and operation of the local State Water Project facilities. Learn more about State Water.
How do I pay my water bill?
There are three ways you can pay your water bill.
- Online: Utilities Website
- By Mail: City of Santa Barbara, P.O. Box 60809, Santa Barbara, CA 93160-0809
- In Person: Cashier's Office
My water usage has increased. What should I do?
If your water usage has increased and you can't find the reason, you can get a free water checkup by calling (805) 564-5460. If it is a leak and you have it repaired, in some cases, you may be able to get an adjustment to your water charges. Please see the application for more information.
How much water does a typical household use every month?
The average single family residence uses approximately 12 hundred cubic feet (hcf) per month (9,000 gallons). In multi-family residential buildings the average usage is approximately 5 hcf (3,700 gallons) per month per dwelling unit. Learn more about water usage.
Do we reuse wastewater?
Yes. The City's Recycled Water Project recycles approximately 800 acre feet of treated wastewater each year. It is used to irrigate parks, schools, golf courses and more. Learn more about recycled water.
Is it illegal to waste water?
Yes. The Santa Barbara Municipal Code (SBMC 14.20.007) prohibits the waste of water, such as ongoing leaks or runoff from excessive irrigation. Any continuing cases of water waste should be brought to the attention of Water Conservation staff for follow-up. Please call the Water Conservation Hotline at (805) 564-5460.
Does our water have fluoride added?
No, the City does not add fluoride to our drinking water and has no future plans to start. Learn more about water quality.
How does the Water Pressure Regulator on My Property Work?
Pressure regulators are designed to adjust water pressure to the appropriate level for private plumbing. In some cases, lowering pressure can save water, help prevent leaks, and extend the life of your plumbing. Therefore, being aware of how water pressure regulators work and how to maintain them is important. Learn more