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Grab 'n Go

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SBPL is offering limited Grab 'n Go services inside the Faulkner Gallery or branch meeting rooms. The first hour of service each day is reserved for vulnerable populations. 

Grab 'n Go Schedule

Patrons may visit the library for 15 minutes to pick up their reserved items, or browse curated collections of popular materials inside the Faulkner Gallery at Central Library and meeting rooms at branch locations.

The first hour of service each day is reserved for vulnerable populations. We ask that patrons not in a high-risk category wait until later in the day to visit, if possible. 

Learn the details of our safety protocols and procedures in our phased reopening plan in response to COVID-19.

Important information to know:

  • Patrons must have their Library card or state-issued ID to enter the building
  • Visits must be kept to 15 minutes or less
  • The number of patrons allowed at one time will be limited in order to ensure proper social distancing (6 household groups in the Faulkner Gallery, 1 household at branch locations)
  • No on-site computer use or restrooms will be available

Grab 'n Go Service Hours

  • Central Library: Wednesday 10 AM - 4 PM, Thursday 2:30 PM - 6:00 PM, Friday 10 AM - 4 PM, Saturday 10 AM - 4 PM. Entrance is on Anapamu, through the construction gates. 
  • Carpinteria Library: Wednesday 2 - 5 PM, Saturday 10 AM - 1 PM. 
  • Eastside Library: Wednesday 2:30 PM - 5:30 PM, Saturday 10 AM - 1 PM. 
  • Montecito Library: Tuesday 2 - 5 PM, Thursday 10 AM - 1 PM.     
  • In the event of inclement weather or power outages, Grab 'n Go will not be operational.

How to place requests for library items

  • Search the Library’s catalog at SBPLibrary.org/Catalog and place requests for items. 
  • Log-in with your SBPL library card and select your SBPL pick-up location.
  • You can also call the Library at 805-962-7653 to request items on hold with library staff. Please have your library card number on hand. 
  • Or watch this instructional video for placing requests for Grab 'n Go pickup: 
     
  • You will receive a text, email, or phone message when your item(s) are ready for Grab 'n Go pickup. How you receive a notice is based on the preferences you selected in your Black Gold account.

Frequently Asked Questions

Q: Will the Library be continuing Grab ‘n Go Services under the new Public Health Order? 

A: Yes, Libraries may continue to operate under the guidelines for retail services, which limits buildings to less than 20% occupancy and does not allow eating or drinking on the premises. Our current policies and procedures exceed the requirements in the latest Public Health Order. We will also designate the first hour of each day of service for vulnerable populations, and ask other patrons to come during later times. 


Q: I have questions about my account or accessing other library services. Can I get assistance during Grab ‘n Go? 

A: Our Grab ‘n Go services only include holds pickup, and limited browsing of materials. We are limiting time inside the building to 15 minutes per visit, in order to ensure the we have the opportunity to serve everyone, and because the scientific information available at this time indicates risk of exposure increases with prolonged contact. Please call, email, or chat with us for questions about your account, placing holds, or other library services. 


Q: I have a medical condition that prevents me from wearing a mask. Can I use Grab ‘n Go Services? 

A: No. We will not admit anyone to the building without wearing a mask. However, we can assist you with accessing our digital collections, or you can apply for Homebound Status and receive books by mail. 


Q: I need a computer or internet access. Can you help? 

A: While we’re not currently able to offer on-site computer access or WiFi, you can check out a Chromebook or Internet Hotspot with your library card. Search "Chromebook" or "Internet Hotspot" in the catalog. 


Last Updated: Dec 10, 2020
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