All SBPL locations will be closed from 12/22-12/26 and on 1/1/26 for the winter holidays. For all the details about adjusted hours and closures, visit our Winter Holiday Hours page.

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Winter Holiday Closure Information | Información sobre los cierres por feriados de invierno

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Contact Info

(805) 564-5343 Tel.
(805) 564-7536 Fax
UtilityBilling@SantaBarbaraCA.gov

Telephone Business Hours
M-F: 8:00 am – 5:00 pm
(Closed Alternate Fridays)

Public Counter Hours
M-F: 9:00 am – 5:00 pm
(Closed Alternate Fridays)

Billing / Cashier
City Hall, Business Office
735 Anacapa Street
Santa Barbara, CA 93101

Payment Address
City of Santa Barbara
P.O. Box 60000
Los Angeles, CA 90060-6000

Correspondence Address
Utility Billing
City of Santa Barbara
P.O. Box 1990
Santa Barbara, CA 93102

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Utility Billing

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The Utility Billing/Cashier office will be closed to the public from December 19, 2025, through Monday, January 5, 2026. Utility Billing staff can be contacted December 22-23 and 29-31 during the hours of 8:00 a.m. to 1:00 p.m. by phone (805) 564-5343 or via email at UtilityBilling@SantaBarbaraCA.gov. Please make payments online, by phone, or by mail.

The Drop Box will be closed for one week from Thursday, December 18 – Thursday, December 25, 2025, due to building maintenance. The Drop Box will reopen Friday, December 26, 2025. Please make payments online, by phone, or by mail.

Water, sewer, and trash bill payments can be paid online via WaterSmart at SantaBarbara.WaterSmart.com, by phone at (855) 844-0038, by mail, or left in the drop box at City Hall. 

WaterSmart is our online customer portal that gives water customers 24/7 access to online tools and information to manage water use and pay bills. Don't delay – register your account today!

Click to visit watersmaRT

Sections
Water & Sewer Rates
Trash & Recycling Rates
Rebates
Water Rate Calculator
Water conservation
Water meter info
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