City Utility Billing & Customer Service
IMPORTANT INFORMATION: To prevent the spread of COVD-19, beginning Wednesday, March 18, 2020, City offices will be temporarily closed to the public.
Five ways to pay your bill during the City office closure:
The City of Santa Barbara offers online bill pay services for City utility bills. Once you register an account, you will receive email reminders when your payment is due and a confirmation after you have made a payment. In addition, you will have the ability to pay by text, pay using mobile devices, schedule payments, and receive text notifications. The new service is optimized for a better mobile experience on your phone or tablet. Visit the About Utilities Online page for more information.
Mail all applications to:
City of Santa Barbara
Attn: Utility Billing
PO Box 1990
Santa Barbara, CA 93102-1990
The water, wastewater, and buy-in rates and fee resolution can be viewed here. The full Resolution adopting City Fees can be viewed on the Adopted Budget page, under the Council Budget Resolutions Section.
Trash and Recycling
|Business Hours||Phone and Fax||Walk-In Payments||Mail-in Payments|
|Monday through Thursday
7:30 a.m. – 5:30 p.m.
|(805) 564-5343 - Phone||Santa Barbara City Hall,
|City of Santa Barbara,
PO Box 60809
8:00 a.m. - 3:30 p.m.
View City Calendar
|(805) 897-1978 - Fax||735 Anacapa Street
(at De la Guerra) View map
|Santa Barbara, CA
|Miscellaneous Services *|
|Service Initiation Fee||$47.00|
|Service Restoration (reconnection) Fee||$64.00|
|Administrative Account Transfer Fee||$21.00|
|Declined Payment Fee||$25.00|
|If a payment is returned for insufficient funds for a second time in any 12 month period, payments will only be accepted via cash, cashier's check, money order, or credit card.|
|Delinquent (late) Payment Fee , per account, per month, for any billing period in which a delinquent balance exists.||$8.00|
|Upgrade to standard residential hydrant||$2929.25|
|Upgrade to standard commercial hydrant||$2976.97|
|Fire Hydrant Flow test||$325.45|
|Meter Flow Test||$80.00|
|In addition to the fees below, Reconnection Fees will also be applied. Unauthorized water use via tampering may also be subject to Administrative Penalties per S.B.M.C. Section 1.28|
|Damaged or missing locks:||$57.29|
|Damages/Missing Locking Brackets||$130.49|