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Utility Billing
Fiscal Year 2014 Utility Rate Changes
A Public Hearing is scheduled for June 11, 2013 by the City Council to discuss the details of proposed utility rate changes. Water rate changes are the result of the 2013 Water Financial Plan and Rate Study, and include several proposed revisions to water rates. A 4 percent across the board rate increase is proposed for wastewater rates to offset the increasing costs of maintaining, operating, and rehabilitating the wastewater system. Trash and recycling rates reflect changes due to implementation of a new contract with the City’s hauler, Marborg Industries. All rate changes, if approved, will take effect on utility bills dated July 1, 2013 or later.
Find more information on water & sewer rates online. You can also view more information regarding trash & recycling rates or use the Water Rate Calculator.
Questions regarding water and sewer rates can be directed to (805) 564-5460. For questions on solid waste rates and recycling, please call (805) 564-5631.
City Billing & Customer Service
Now you can pay your water and trash bill online! Learn more and sign up.
| Business Hours Monday through Thursday 7:30 – 5:30 Alternate Fridays 8:00 – 5:00 (805) 564-5343 (805) 897-1978 Fax | Walk-in Payments Santa Barbara City Hall Cashiering Office 735 Anacapa Street (at De la Guerra) View map Mail-in Payments City of Santa Barbara PO Box 60809 Santa Barbara, CA 93160-0809 |
Forms and applications for Water Accounts:
- Application for Auto Pay
- Application for Extraordinary Use
- Continuous Water Service Agreement
- Application for Utility User Tax Exemption and Cox Cable Discount
Mail all applications to:
City of Santa Barbara
Finance Department
PO Box 1990
Santa Barbara, CA 93102-1990
Links
- Business Water and Sewer Rates
- Water Rates and Fees adopted by City Council
The full Resolution adopting City Fees can be viewed on the Adopted Budget page, under the Council Budget Resolutions Section. - Multiple Unit Residential Trash and Recycling Rates
- Single Family Residential Trash and Recycling Rates
- Procedure for Disputing a Utility Bill
- Water Conservation Information
- Recycling and Trash Information
- Other Area Utilities
Water and Sewer Fees
| MISCELLANEOUS SERVICES | |
| Service Initiation Fee | $46 |
| Service Restoration Fee | $62 |
| Administrative Account Transfer Fee | $20 |
| Declined Payment Fee | $28 |
| If a payment is returned for insufficient funds for a second time in any 12 month period, payments will only be accepted via cash, cashier’s check, money order or credit card. | |
| Delinquent (Late) Payment Fee | $8 |
| per account, per month, for any billing period in which a delinquent balance exists | |
| Upgrade of existing fire hydrant to City standard where only the fire hydrant head needs replacement | |
| Upgrade to standard residential hydrant | $1,560 |
| Upgrade to standard commercial hydrant | $2,038 |
| Fire Hydrant Flow test | $146 |
| Meter Flow Test | $80 |
| TAMPERING FEES | |
| In addition to the fees below, reconnection fees shall be applied. Unauthorized water use via tampering may also be subject to Administrative Penalties per S.B.M.C. Section 1.28. | |
| Damaged/Missing Locks | $52 |
| Damaged/Missing Locking Brackets | $119 |