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Public Counter Notices Re: COVID-19Community Development

In an abundance of caution and in an effort to slow the spread of COVID-19, the Community Development and Public Works Departments are closing the public service counters at 630 Garden Street effective Wednesday, March 18, 2020. The Departments are committed to continuing to provide public services during this time. Services will be modified to limit in-person interaction and ensure social distancing.

Consultation by telephone or email is available during regular business hours at the phone numbers and email addresses below. Our goal is to provide responses to voicemails and email inquiries within one business day.

Counter Contact Information
Division Counter Phone Contact Email Contact
Building and Safety (805) 564-5485 CDBuildingCode@SantaBarbaraCA.gov
Planning and Zoning (805) 564-5578 PlanningCounter@SantaBarbaraCA.gov
Public Works (805) 564-5388 PWCounter@SantaBarbaraCA.gov

Regular Business Hours: 8:30 AM to 4:30 PM, Monday through Thursday and alternate Fridays, Calendar of Closed Fridays

Si necesita asistencia y prefiere hablar con alguien en español, por favor llame la línea de investigaciones al (805) 897-2676. Deje su nombre, número de teléfono, y un mensaje corto. También puede mandar un mensaje por correo electrónico a PlanningCounter@SantaBarbaraCA.gov.

Drop-Off/Pick Up Services at the South Entrance of Building (adjacent to the David Gebhard Public Meeting Room)

Community Development and Public Works staff are currently processing all plans and permits. A new drop-off/pick-up area has been created at the south entrance to the building at 630 Garden Street (adjacent to the David Gebhard Public Meeting Room). Drop plans with appropriate forms and applications and a staff person will confirm receipt electronically within three business days and provide information about next steps.

Staff comments on materials such as plans or permit applications will be provided electronically. Please make sure that all application materials are clearly labeled and that your contact information is clearly marked so that we may contact you if we have follow-up questions regarding your submittals. Master applications, cover sheets, and payment forms are available at the drop-off location, with instructions to assist in the drop-off of plans and payments.

PAYMENT INFORMATION: For new applications, we do not expect you to submit a fee payment upon plan drop off. After dropping off plans in the designated location, staff will follow up electronically with an invoice and appropriate fee amount in order to avoid payment errors. For questions about fees for existing projects or permits, please contact the appropriate Division counter for guidance using the counter phone number or email listed above. The City accepts payment by check and credit card (Visa, MasterCard, and Discover). Fees may be mailed, faxed, or dropped off at 630 Garden Street for processing.

If you wish to submit payment via fax or by mail, the following submittal sheet must be included with your permit application payment:

Handouts and Submittal Information

In order to effectively process your application, please carefully review the appropriate submittal handouts prior to dropping off your plans, and ensure you have submitted all required materials. Staff are available by telephone or email if you have any questions about submittal information. 

This is an evolving situation, and we appreciate your awareness and understanding. We will continue to monitor the situation and take the lead from the Santa Barbara County Public Health Department to adjust our procedures accordingly.

Last Updated: Mar 23, 2020
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