The City has recently reconfigured the public safety presence on State Street to improve customer service to businesses and keep the area clean and safe. Several programs and resources are coordinated to ensure a more visible presence and improved problem-solving.
Uniformed ambassadors will engage with businesses and visitors to address issues encountered related to behavior, maintenance, and aesthetics. With a trained team of 12 staff, two Ambassadors will patrol State Street every day from 9:00 a.m. to 6:00 p.m. They will communicate with downtown businesses on a regular basis and solve problems with regard to nuisance behaviors or maintenance needs in different areas. Look for the Ambassadors wearing a red shirt uniform.
Volunteers in Policing (VIP)
Volunteers in Policing enhance community communication and law enforcement’s presence downtown. With a team of 11 and growing, the officers assist with various law enforcement assignments. VIP staff can be seen patrolling State Street wearing a gray uniform.
Community Liaisons patrol State Street and Milpas Street to answer questions and help connect homeless individuals to social services. Wearing a yellow shirt uniform, one Community Liaison patrols State Street from 8:00 a.m. to noon from Monday to Friday and another Community Liaison patrols Milpas Street on Monday to Wednesday on a varied daily schedule.
Responding to community concerns, two restorative police officers interface directly with unsheltered individuals to transition people off the street in-lieu of jail time. The officers play a key role in the Restorative Court program each week to reunite individuals with family and friends and place them in social service programs. A new Neighborhood Policing Unit was formed to combine the Restorative Policing program, Beat Coordinators, Bike Team, Special Enforcement Team, and volunteer services.
AmeriCorps Case Workers
Coordinated through the Central Coast Collaborative on Homelessness, three AmeriCorps staff provide case management services and connect homeless individuals with social services related to housing, health care, mental health care, and substance abuse. There is one full-time and two part-time workers focused on State Street.