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eBills ExplainedUtilities Online

What are eBills?

Electronic bills, also known as eBills, are a convenient, secure and environmentally friendly way of receiving your utility bill from the City of Santa Barbara.

eBills contain all of the same information you’re used to seeing on your paper bills.

Selecting to “Stop Paper Bills and Start eBills” when you register for Utilities Online will enroll you to receive eBills. You will get an email notification each month when your new bill is available. You can view it online and pay online if you choose. eBills can be printed or filed online for record-keeping if needed. 

Be aware that enrolling for eBills will cancel your mailed paper bill and you will only receive the eBill. eBills are only available from the date of opting out of paper bills onward. You cannot view an eBill for a billing period in which you received a paper bill.

Spam Blocker Warning

The verification email and subsequent email notifications are sent from SBUtilities@SantaBarbaraCA.gov. If you use a spam filter, you should make an exception for this email sender, otherwise you may not receive Utilities Online notifications.

How do I see my eBill?

eBills are accessed from the Billing History page, as shown below.

eBills are accessed from the Billing History page.

Signing-up for eBills

  1. If you would like to enroll after you are a registered Utilities Online user, login to Utilities Online and then click on “Register for eBill.”
     Register for eBill
  2. Click on “Manage Profile.”Manage Profile
  3. Select the Yes button next to “Stop Paper Bills and Start eBills” and click on the Update button
    Yes to Stop Paper Bills and Start eBills - Click on Update
  4.  You will receive a confirmation email that you are enrolled and an email each month when your bill is available for viewing.
Last Updated: May 21, 2013