Utilities Online enables City of Santa Barbara customers to manage their account over the Internet. Using Utilities Online is very easy, convenient, safe and secure. With these services, your payment will post to your account more quickly than a traditional payment by check. Plus you can review account information, usage patterns, view bill inserts, and much more!
Any City of Santa Barbara customer is eligible.
No, there are no additional fees.
It’s easy! Simply go to our web site at https://UtilitiesOnline.SantaBarbaraCA.gov/ and complete the registration page. Your registration will be processed immediately, and a verification code for your initial login will be emailed to you. You may begin making online payments with your first login.
You will need to enter your account number. Please enter all numbers, including the zeros. These numbers are located on the top left of your bill, under the heading "Account Information".
Your Username can be anything you want. There is not a specific combination of letters, numbers or special characters required. It is not case sensitive. You will use this Username every time you login to Utilities Online.
A Verification Code is necessary for your initial login to Utilities Online. When you successfully register your account, a Verification Code will be sent to your email address. If you do not see this email in your Inbox, please check your Junk Email folder. Your Internet Service Provider or Email Provider may have automatically flagged the email as Junk. If you did not receive the email, you may have mistyped your email address during registration. Please call Utility Billing Customer Service at 805-564-5343 and we will provide your Verification Code.