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Utility Billing

Fiscal Year 2015 Utility Rate Changes

Water spout and recycling bin

Hearing Date:

Tuesday, June 10, 2014
Time: 2:00 p.m.
Place: City Council Chambers, City Hall
735 Anacapa Street, Santa Barbara

NOTICE IS HEREBY GIVEN that the City Council of the City of Santa Barbara will consider, at the above-indicated time and place, a recommendation to adopt a resolution to increase water, wastewater (sewer), and solid waste collection rates charged by the City. Increases would be effective on utility bills dated July 1, 2014 or later. Small variations in the stated percentages may occur due to rounding.

Water Rates
Water rates will be noticed in the coming weeks. A separate notice will be mailed out.

Wastewater Rates
(Applicable only to customers billed by the City for sewer service).
The proposed wastewater rate change is a 5.5% percent increase to the City's current charges for all customer classes. The maximum monthly charge for a single family residential customer would increase by $2.22 under the proposed rates. The proposed increase will fund operating costs, as well as replacement and repair of the City’s aging sewer system. This includes replacement of critical facilities at the wastewater treatment plant. The City will expand the number of non-residential customer classifications during FY 2015. All non-residential accounts will have the same 5.5% rate increase during FY 2015 as for residential accounts.

Trash and Recycling
(Applicable only to customers billed by the City for trash/recycling collection).

The proposed rate schedule includes an increase for all customer classes (Single Family Residential, Multi-Unit Residential and Business) of up to 1.6%, comprised of the following components: 
    1) 0.9% which represents an an increase in the amounts paid to the City’s contracted hauler tied to the increase in the Consumer Price Index (CPI) and, 
    b) increases to the “tipping fees” charged by the processing and/or disposal sites that receive City waste.

The City is contractually obligated to compensate its franchised waste hauler for these increases; as well as a new fee of 0.7% to fund the long-term repair and replacement of the City’s public trash and recycling containers.

In addition to the 1.6% increase described above, rates for Multi-Unit Residential carts and cans will increase by 2%, and Multi Unit dumpsters will decrease by 2%. These adjustments are part of the City’s long term plan to bring Multi-Unit dumpster and cart/can rates to an equivalent price per gallon regardless of the type of container serviced. The impact of this change on actual bills will vary depending upon each Multi-Unit Residential customer’s specific mix of cars/carts and dumpster service.

Find more information on water & sewer rates online on this link.  You can also find more information regarding trash & recycling rates at this link. 
Questions regarding water and sewer rates can be directed to (805) 564-5460. 
For questions on solid waste rates and recycling, please call (805) 564-5631.

City Billing & Customer Service

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Forms and applications for Water Accounts:

Mail all applications to:

City of Santa Barbara
Finance Department
PO Box 1990
Santa Barbara, CA 93102-1990





Business Hours Phone and Fax Walk-In Payments Mail-in Payments
Monday through Thursday
7:30 a.m. –  5:30 p.m.
(805) 564-5343 - Phone Santa Barbara City Hall,
Cashiering Office
City of Santa Barbara,
PO Box 60809
Alternate Fridays
8:00 a.m. - 5:00 p.m.
(805) 897-1978 - Fax 735 Anacapa Street
(at De la Guerra)    View map
Santa Barbara, CA


Miscellaneous Services *
 Service Initiation Fee   $46.00
Service Restoration Fee   $62.00
Administrative Account Transfer Fee $20.00
Declined Payment Fee   $28.00
If a payment is returned for insufficient funds for a second time in any 12 month period, payments will only be accepted via cash, cashier's  check,  money order, or credit card.  
Delinquent (late) Payment Fee , per account, per month, for any billing period in which a delinquent balance exists.  $8.00 
Upgrade to standard residential hydrant $1,560
Upgrade to standard commercial hydrant $2,038  
Fire Hydrant Flow test $80.00                 
Meter Flow Test $80.00
*A 3% fee increase is proposed effective July 1, 2014


Tampering Fees
In addition to the fees below, reconnection fees will also be applied. Unauthorized water use via tampering may also be subject to Administrative Penalties per S.B.M.C. Section 1.28
Damaged or missing locks: $52.00
Damages/Missing Locking Brackets $119.00
Last Updated: Apr 11, 2014