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FAQs

Where is my Verification Code?

 A Verification Code is necessary for your initial login to Utilities Online. When you successfully register your account, a Verification Code will be sent to your email address. If you do not see this email in your Inbox, please check your Junk Email folder. Your Internet Service Provider or Email Provider may have automatically flagged the email as Junk. If you did not receive the email, you may have mistyped your email address during registration. Please call Utility Billing Customer Service at 805-564-5343 and we will provide your Verification Code.