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FAQs

What are the minimum system requirements for watching the live and on-demand video?

System Information
To view and hear live webcasts or archived video, your computer must have a sound card, a minimum 56 Kbs Internet connection, and an HTML5 Video enabled modern browser, Adobe Flash Player, or Windows Media Player 9.0 (available free of charge at Microsoft).

Player Information
Videos are provided in MP4 format. In most cases, if you do not have the software already installed, you will be automatically directed to the download page.

Browser Information
Please be sure that you are using one of the following modern web browsers.

  • Chrome 4.0 (or newer)
  • Firefox 3.0 (or newer)
  • Internet Explorer 9.0 (or newer)
  • Opera 10.0 (or newer)
  • Safari 4.0 (or newer)

Connection Information
As with all Internet-based video, the more bandwidth available to you the better. The video on our site is configured to stream at various speeds from 20kbps (audio-only) up to 350kbps. Our servers will automatically detect your connection speed and send the highest quality stream possible. If you are trying to view the webcast with a dial-up connection, you will find the best performance is achieved by manually selecting an audio-only version of the webcast.